GRI Content Index

Table 4 Organisation, Governance & Strategic GRI disclosures


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GRI Index

Disclosure

Information and/or Reference

Organisational profile

102-1

Name of the organisation

Q-Park BV

102-2

Activities, brands, products, and services

Profile and Review of business

102-3

Location of the organisation's headquarters

Maastricht, the Netherlands

102-4

Number of countries operating

Netherlands, Germany, Belgium, United Kingdom, France, Ireland and Denmark

102-5

Nature of ownership and legal form

Governance

102-6

Markets served

Profile

102-7

Scale of the reporting organisation

Profile

102-8

Information on employees and other workers

Other employee information

102-9

Supply chain

Supply chain

102-10

Significant changes to the organisation and its supply chain

Review of business

102-11

Precautionary Principle or approach

Risk management

102-12

External initiatives

CSR Code; OECD, UNGC, ILO, PRI, GRI, EU SDS and SDGs

102-13

Memberships of associations

Board member at Vexpan, Stichting Maatschappelijke Projecten Maastricht. Member of Vexpan and CROW, Member of the European Parking Council

Strategy and analysis

102-14

Statement from senior decision-maker

Review of business

Ethics and integrity

102-16

Values, principles, standards, and norms of behaviour

Governance

Governance

102-18

Governance structure of the organisation

Governance

Stakeholder engagement

102-40

List of stakeholder groups

Stakeholders

102-41

Collective bargaining agreements

Other employee information

102-42

Identifying and selecting stakeholders

Stakeholders

102-43

Approach to stakeholder engagement

Stakeholders

102-44

Key topics and concerns raised

Materiality analysis

Reporting practice

102-45

Entities included in the consolidated financial statements

Annual Report 2019

102-46

Defining report content and topic Boundaries

Materiality analysis

102-47

List of material topics

Materiality analysis

102-48

Restatements of information

1 January to 31 December 2019, publication: 19 May 2019

102-49

Changes in reporting

Review of business

102-50

Reporting period

Annually

102-51

Date of most recent report

30 April 2018

102-52

Reporting cycle

Annually

102-53

Contact point for questions regarding the report

cmc@q-park.com

102-54

Claims of reporting in accordance with the GRI Standards

Governance & Policies

102-55

GRI Content Index

GRI Content

102-56

External assurance

No external assurance

Table 5 Material topics linked with GRI indicators


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Disclosure

Information and/or Reference

Economic performance

103-1

Explanation of the material topic and its boundary

Review of business

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

201-1

Direct economic value generated and distributed

Annual Report 2019

Energy consumption

103-1

Explanation of the material topic and its boundary

Environmental footprint

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

302-1

Energy consumption within the organisation

''

302-2

Energy consumption outside the organisation

''

302-3

Energy intensity

''

302-4

Reduction of energy consumption

''

Facilitating cars with enhanced environmental performance

103-1

Explanation of the material topic and its boundary

CSR car options

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

302-5

Reductions in energy requirements of products and services

''

Working conditions

103-1

Explanation of the material topic and its boundary

Employees

103-2

Management approach and its components

Health & Safety

103-3

Evaluation of management approach

''

403-9

Work-related injuries

''

Training and education

103-1

Explanation of the material topic and its boundary

Employees

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

404-1

Average hours of training per year per employee

Employee training

Employee satisfaction and employment practices

103-1

Explanation of the material topic and its boundary

Employees

103-2

Management approach and its components

''

103-3

Evaluation of management approach

What we can do better

Corporate reputation and ethics

103-1

Explanation of the material topic and its boundary

Ethics & Integrity

103-2

Management approach and its components

Risk management

103-3

Evaluation of management approach

''

205-2

Communication and training about anti-corruption policies and procedures

Integrity Policy

205-3

Confirmed incidents of corruption and actions taken

Employee training

Compliance with law and regulations

103-1

Explanation of the material topic and its boundary

Compliance

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

419-1

Non-compliance with laws and regulations in the social and economic area

''

Table 6 Material topics reported with own indicators


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Disclosure

Information and/or Reference

Partnerships

103-1

Explanation of the material topic and its boundary

Co-creation

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

Own indicator

Partners are external parties from whom assets, products or services are obtained or with whom contracts are concluded for the provision of assets, products or services.

''

Parking integrated with other modes of transport

103-1

Explanation of the material topic and its boundary

Quality in parking

103-2

Management approach and its components

''

103-3

Evaluation of management approach

Mobility hubs

Own indicator

Be an integral part of city mobility policies and to work towards sustainable freedom of movement.

How we create value

Customer satisfaction

103-1

Explanation of the material topic and its boundary

Quality in parking

103-2

Management approach and its components

Value creation

103-3

Evaluation of management approach

What we can do better

Own indicator

Customer satisfaction score

Research

Accessibility of parking facilities

103-1

Explanation of the material topic and its boundary

Accessibility

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

Own indicator

Accessibility of city centres

City centres

''

Accessibility of hospitals

Hospitals

''

Accessibility for people with reduced mobility (PRMs)

Mobility inclusion

Parking information

103-1

Explanation of the material topic and its boundary

Parking information

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

Own indicator

Online availability of key information

Services

''

Points of interest (POIs)

Points of interest

Innovation and digital capabilities

103-1

Explanation of the material topic and its boundary

Digital services

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

Own indicator

Number of PaSS PFs

PaSS PlatePay

Transparent reporting

103-1

Explanation of the material topic and its boundary

Profile

103-2

Management approach and its components

CSR Report 2019

103-3

Evaluation of management approach

CSR strategy

Own indicator

CSR Report published simultaneously with Annual Report