Q-Park has a large number of stakeholders. The following overview shows how we engage with and involve our key stakeholders in our policy.
Stakeholders | Requirements | Activities | Resources |
Capital market
-Shareholders
-Banks | - Benchmarking
- Financial health and insensitivity to risks
- Innovation, research, and development
- Transparency and communication
- Good reputation
- Ethical operating activities and compliance
- Privacy and data security
- Clarity about the relationship between financial and sustainability reporting
| - Strategy, policy, risk management, and calculating financial results
- Relationship between financial and sustainability reporting
- Reporting according to guidelines, as basis for comparison with other organisations
- Reputation management
- Compliance with legislation and interpretation of responsibilities
- Information over consequences of investments and divestments
- Information over future opportunities and product innovations
| |
Customers
- Private
- Business | - Fair competition and prices
- Accessible parking facilities
- Security practices
- Quality and good parking services
- Privacy and data security
- Good complaints processing
| - Quality management
- Information regarding liability
- Health and safety measures
- Product development and environmental management
| |
Stakeholders | Requirements | Activities | Resources |
Employees
- Existing
- Future | - Job security and correct remuneration
- Ethical business operations
- Safety and good working conditions
- Good reputation
- Diversity
- Transparency and communication
| - Inform about Q-Park's plans and intentions
- Work policy and HRM
- Health and safety measures and prevention of incidents, emergencies, and accidents
- Education and training
- Prevention of fraud and undesirable behaviour
- Risk and reputation management
| - Consultation between management and employees
- Performance and appraisal interviews
- Employee training
- Internal reputation and communication
- Employee satisfaction surveys
- Integrity Policy
|
Business partners
- Suppliers
- Commercial parties | - Ethical business operations
- Partnerships
- Quality
- Chain responsibility
- Transparency and communication
- Innovation, research and development
| - Inform about Q-Park's plans and intentions
- Quality control and information about liability
- Health and safety measures
- Prevention of fraud and undesirable behaviour
- Production conditions (also in the chain)
- Product development and care for the environment
- Sharing 'best practices'
- Drafting standards
- Comply with voluntary agreements within sector
| |
Stakeholders | Requirements | Activities | Resources |
Municipalities
- Local authorities
- Communities | - Benchmarking
- Employment
- Ethical operating activities and compliance
- Integration of transport modes
- Viable, accessible, and economically flourishing cities
- Cooperation and support for social projects
| - Design and implementation of the policy
- Sharing 'best practices'
- Own regional initiatives
- Modify design of parking facilities to suit the surroundings
- Sustainable construction, maintenance and renovation
- Public-Private Partnerships
| |
Governments, politics and society as a whole
- National governments
- EU
- International institutes | - Safe, healthy, pleasant and social living environment
- Countering climate change
- Economical use of raw materials, energy and water
- Ethical business operations
| - Initiatives for sustainable urban mobility
- Prevention and reduction of damaging environmental impact
- Contribution to transparency of sector
| |
