Mobility hubs keep cities moving

Mobility hubs are busy places where travellers arrive and depart by different modes of transport, such as bicycle, car, train, or plane. Mobility hubs help cities to be accessible and liveable. Q-Park wants to help customers complete their journey as conveniently as possible so this is the place to provide additional services for car parking customers.

Besides ample parking facilities with the Q-Park signature features, fundamental services such as AEDs and toilets are available too. These services contribute to the customers’ sense of safety and convenience.

Mobility hubs also feature:

  • Kiss + Ride zones: Customers can park here for a brief period to drop off or pickup family and friends, or a ride share. These facilities have a longer grace period so customers don’t have to worry about overstaying their welcome.
  • Lockers: Customers can leave luggage and shopping while using amenities in the vicinity.
  • Parcel walls: These are special lockers filled by parcel delivery services who give their customers a digital key to open the door and thus take delivery of their online purchase. This logistic facility contributes to reducing parcel delivery mileage and emissions, while offering added convenience to customers who order online.

Figure 9 Mobility hubs with Lockers & Pickup points

Lockers and pickup

Services increase accessibility and liveability include:

  • Pickup points: as a service, stores in the shopping centre can deliver shopping and/or bulky goods to the pickup point. The customer drives by to collect their goods on their way out.
  • Refrigerated lockers: for perishable goods. At some inner-city locations this service is used by restaurant suppliers to make early-morning deliveries, avoiding congestion.

Integrated mobility issues are becoming more important to municipalities. Their primary concern is how to improve accessibility and, at the same time, reduce congestion and emissions. Integrated off-street parking solutions with public transport and bicycle parking provide answers in the short and longer terms.

We also engage in talks with potential partners wanting to offer car sharing, e-bikes or car charging services.

Figure 10 Proximity to alternative mobility options

hub transport


Our proximity to alternative mobility options has increased further, particularly in France. We now have 160 owned and long-leased Park+Ride (P+R) parking facilities (2018: 110). The number of PFs with bicycle parking has increased considerably, from 11 in 2018 to 94 in 2019.

Chart 5 Park+Ride and bicycle parking