Materiality analysis
Material aspects
In 2014 and in 2016 we conducted a materiality analysis in accordance with G4 guidelines, to determine whether the issues we present are relevant and valuable to our stakeholders, and to ascertain whether they are still sufficiently in line with our strategic plans.
For detailed information regarding the 2016 materiality analysis we refer you to the materiality section published in the CSR Report 2016.
In 2018 we commissioned our partner Sustainalize to analyse parking policies in a number of our target cities. Surveys were conducted in 14 cities in 6 countries, the Netherlands, Belgium, Germany, UK, France and Denmark.
Armed with the results of this desk research, we revisited our materiality analysis, redefined our CSR strategy and rationalised the number of targets we measure. These changes have enabled us to simplify the data collection and reporting process on our material goals and targets.
For detailed information regarding the 2018 materiality analysis we refer you to the materiality section published in the CSR Report 2018.
By placing an emphasis on materiality, we provide disclosures and indicators that reflect our economic, environmental and social impacts, on the basis of the analyses mentioned before. To make it easier for stakeholders to navigate this report, we have mapped material topics with the Q-Park Liveability Model.
Download dataMaterial topics, in order of impact | Liveability Model | CSF, KPI or Other |
|---|---|---|
Economic performance | Value Capturing | Financial performance |
Partnerships | Value Capturing Value Retention | Smart contracts Co-creation |
Corporate reputation and ethics | Governance & Policies | |
Employee satisfaction and employment practices | Value Retention | Employees What we can do better |
Parking integrated with other modes of transport | Value Creation | Mobility hubs |
Customer satisfaction | Value Creation | Expertise / CSSs |
Facilitating cars with enhanced environmental performance | Value Sharing | E-charging |
Accessibility of parking facilities | Value Creation | Accessibility |
Compliance with law and regulations | Governance & Policies | |
Training and education | Value Retention | Employees |
Parking information | Value Sharing | Parking information |
Energy consumption | Value Capturing | Environmental footprint / Energy efficiency |
Innovation and digital capabilities | Value Sharing Value Retention | Digital services Co-creation |
Transparent and integrated reporting | CSR Report | |
Local community: health and safety | Value Retention | Employees / Health & Safety |